Important: By using the jb gaming platform, you are considered to have read and accepted this Privacy Policy. Please read the full policy carefully.
1Introduction
Jb gaming (referred to herein as "we", "us", or "jb gaming") takes your privacy seriously. This Privacy Policy explains what information we collect when you use the jbgaming.app website and the jb gaming mobile app, how we use it, and how we keep it secure.
We believe transparency is the foundation of trust. This document avoids complex legal language and explains everything in plain terms, so you know exactly what happens to your information.
This privacy policy is an integral part of JB Gaming's Terms & Conditions' an integral part of JB Gaming. Registering on the platform or using any of our services constitutes your acceptance of this policy.
2What Information We Collect
Jb gaming only collects information that is necessary to provide our services. We never ask for data we don't need. The table below outlines exactly what information is collected, when, and why.
| Data Type | When It Is Collected | Purpose |
|---|---|---|
| Identity Information Name, Date of Birth, NID Number |
During registration and KYC verification | Identity Verification & Age Confirmation |
| Contact Information Email, Phone Number, Address |
At the time of account creation | Account Management & Communication |
| Financial information Mobile Banking Number |
During Deposits & Withdrawals | Transaction Processing |
| Activity data Betting history, login timestamps |
While Using the Platform | Service Improvement & Fraud Prevention |
| Device Information IP address, browser, OS |
When Accessing the Site | Security & Technical Support |
| Cookies & Tracking Session Data, Preferences |
While Browsing the Site | Improving User Experience |
We never store your full bank account number, card number, or PIN on our servers.
3How your information is used
Jb gaming uses the data it collects for the purposes listed below. We commit to never using your data for any purpose beyond this list.
- Account management: Your information is used to create, maintain, and secure your jb gaming account.
- Payment processing: Financial information necessary to process deposits and withdrawals accurately.
- Fraud Prevention: Data is analysed to detect multiple accounts, bonus abuse, or suspicious activity.
- Customer Support: Relevant information is used to help resolve your issues.
- Service Improvement: User experience data is analyzed to continuously improve the JB Gaming platform.
- Legal Obligations: Information may be used to comply with applicable laws and meet regulatory requirements.
- Promotional Communications: With your consent, we may send you emails or SMS messages about special offers and bonuses.
4Data sharing & disclosure policy
Jb gaming never sells your personal data to third parties. However, in certain circumstances, limited information may be shared, as clearly outlined below.
- Payment Providers: Only the information necessary to process transactions is shared with payment gateways such as Bkash, Nagad, Rocket, and others.
- Technology partners: Trusted technology providers who operate the platform may access limited technical data.
- Legal Authorities: Information may be disclosed in compliance with legal obligations arising from court orders or government directives.
- Fraud Prevention Agencies: In cases of money laundering or fraud, relevant information may be disclosed to the appropriate regulatory authorities.
When sharing data with third parties, we require them to uphold the same standard of privacy practices that we follow.
5Cookies Policy
JB Gaming's website and app use cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your browsing experience.
- Essential cookies: Essential for the platform to function properly. This includes login sessions and security tokens. These cannot be disabled.
- Performance Cookies: Used to understand which parts of the site are most visited. Disabling this will not affect how the site functions.
- Functional cookies: Used to remember your language preferences and settings.
- Marketing Cookies: Used to display relevant advertisements. You can disable this at any time from your browser settings.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some features of JB Gaming to not function properly.
6Data Retention Period
JB Gaming does not retain your data longer than necessary. Separate retention periods are defined for each type of information.
- Account information: For the duration of active account use, and up to 5 years after closure for legal purposes.
- Transaction Data: Retained for up to 7 years from the transaction date in accordance with financial regulations.
- Customer Support Records: Kept for up to 2 years after the issue is resolved.
- Marketing information: You will be removed from the marketing list as soon as you opt out.
- KYC Documents: After verification, data is retained for a defined period in accordance with legal obligations.
7Your Rights
Jb gaming believes every user has full rights over their own data. To exercise any of the rights below, contact us at support@jbgaming.app.
Upon receiving a rights request, jb gaming will respond within a maximum of 30 business days will respond within.
8Security measures
Jb gaming uses industry-leading security measures to keep your data safe. Our technical and organizational safeguards are outlined below.
- 256-bit SSL encryption: All data exchanged between your browser and our servers is fully encrypted.
- Two-Factor Authentication (2FA): OTP verification is required for added security when logging into your account.
- Firewall Protection: Our servers are protected by advanced firewalls and intrusion detection systems.
- Regular Security Audits: Regular security testing is conducted by independent third-party experts.
- Staff Training: All our staff receive regular training on data protection practices.
- Data breach response plan: In the event of a data breach, swift action will be taken and affected users will be notified within 72 hours.
You also play a role in keeping your account secure – use a strong password and never share it with anyone.
9Children's privacy
JB Gaming is an 18+ platform. We do not knowingly collect information from anyone under the age of 18. Age is verified at registration and minors are not permitted to create accounts.
If a parent or guardian discovers that their minor child has created an account on JB Gaming, please contact us immediately at support@jbgaming.app. We will promptly close the account and delete any collected data.
To learn more about responsible gaming, visit our Responsible Gaming Visit the page.
10Changes to the Privacy Policy
Jb gaming reserves the right to update this Privacy Policy as needed. For any significant changes, we will notify you in advance via your registered email or a platform notification.
Continued use of the jb gaming platform after any changes are made will be considered acceptance of the updated Privacy Policy. Please check the "Last Updated" date at the top of the page regularly.
The latest version of this Privacy Policy January 1, 2026 Published on.
11Contact us
If you have any questions, concerns, or requests regarding this privacy policy or your personal data, don't hesitate to reach out. Our data privacy team is available 24/7, seven days a week.
- Email: support@jbgaming.app
- Live Chat: Click the chat icon at the bottom right of the platform
- Response Time: Replies are usually sent within 24 hours